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Phone orders call 1-800-418-7880 Only available in Canada.

 

Warranties

Tanda is committed to delivering only the highest quality. Our products are covered by a comprehensive warranty.

Certain Tanda products are warranted to be free from defect in material and workmanship for a period of one year after its original purchase date under normal use. This warranty extends only to the original retail purchaser with original proof of purchase and only when purchased from an authorized Tända retailer or reseller.

Clear+ Warranty: 1 year

ZAP Warranty: manufacturer defects for life of product.

Luxe Warranty: 1 year

Me Warranty: 1 year

To register your warranty, please fill out the information below.

Your privacy is important to us. Personal information will not be sold, shared or misused. Please review our Privacy Policy for details.

NORTH AMERICA:

If the product requires service, please contact the selling dealer or Syneron Beauty Inc.

All returned units to the manufacturer for repair, including WARRANTY REPAIR and OUT-OF-WARRANTY REPAIR, must include the following.

  • Written Statement containing RMA number (obtain from manufacturer), model number, serial number, contact person with phone with phone and fax number, billing address (only for out-of-warranty repair), shipping address (where to ship after repair), and detailed description of problem symptoms.
  • Copy of original receipt issued for purchase of the unit.
  • Ship unit to the manufacturer in the original container with all accessories and information as required above to:
    • Syneron Beauty Inc.
    • RMA Department
    • 6-380 Jamieson Parkway
    • Cambridge, ON, CAN
    • N3C 4N4
    • Phone: 519-651-1177

Any Damage caused by non-original packaging may render the warranty null and void. Any services to these units shall be performed only by a Service Technician certified by Syneron Beauty Inc.

Your Tanda product is warranted to be free from defect in material and workmanship for a period of one year after its original purchase date under normal use. This warranty extends only to the original retail purchaser with original proof of purchase and only when purchased from an authorized Tända retailer or reseller.

Syneron Beauty Inc., reserves the right to replace a defective product with the most comparable product currently available. Your exclusive remedy for any defective product covered by this limited warranty is limited to the replacement of the defective product. Syneron’s entire liability for any defective product shall in no event exceed the purchase price for the defective product.

This warranty does not cover products determined by Syneron Beauty Inc., to be damaged by any of the following:

  • Accident, misuse, abuse or alteration
  • Servicing by unauthorized persons
  • Use with unauthorized accessories or use other than as instructed
  • Connecting to incorrect current and voltage
  • Any other conditions beyond our control

TO THE EXTENT PERMITTED BY LAW, SYNERON BEAUTY INC., SHALL NOT BE RESPONSIBLE FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THIS PRODUCT INCLUDING ANY GENERAL, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. ALL IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS INCLUDING BUT NOT LIMITED TO ANY IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF FITNESS AND MERCHANTABILITY ARE LIMITED IN DURATION TO ONE YEAR FROM DATE OF ORIGINAL PURCHASE.

This warranty gives you specific legal rights, and you may also have other rights that vary depending on your state, province or other jurisdiction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you.

International

If you are outside of North America, contact your local distributor.

RETURN POLICY

If you are not 100% satisfied with your purchase on tända.com please return the product within 30 days for a full refund. All products purchased at authorized resellers are subject to the return policy at point of purchase.

Authorized Resellers

Tända products are exclusively available through Tända Authorized Resellers outlined on this website. Any Tända products sold by an unauthorized reseller, or products purchased from an unauthorized source, will not be honored or serviced under the existing Tända warranty policy.

WARNING!
THE FOLLOWING ONLINE COMPANIES ARE UNAUTHORIZED RESELLERS OF TÄNDA PRODUCTS. ANY TÄNDA PRODUCTS PURCHASED FROM THESE COMPANIES WILL NOT BE SUPPORTED AND WARRANTY WILL BE VOIDED.

  • Ebay Merchants
  • kossi_Spa
  • beauty1shop
  • dermxpert
  • thecosmeticshop
  • discountsales1

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